![]() ![]() You have to go back in time and get a license for the old version to use them. They should at the very least offer a big warning saying "Hey, this nice preset bundle you'd love to have, it doesn't work with the current version of our instrument. I mean, perhaps someone who has been buying software from this company for a while and is familiar with their products would know all this, but there's no obligation to be an insider in order to be a customer. That's usually a problem you may have with very old software that is over 10 years old and you try to install it in a new OS. But still it's rather unethical that they would not include a warning anywhere that these presets don't work with the current version of the software. I sent them a message telling them there is no indication anywhere that these banks/presets are only functional in V3, so I'm entitled to a refund, but also that I'd be much happier if they just gave me a free license for V3 so I can use these presets that I bought. It seems like a bundle of several analog synths and presets for them, but does it include all those synths? Does it include the CS-80 V? Because if it does, plus all the others for $200, then I made a really bad deal buying just one of them for $150. There are 10 instances of the Genesis Tribute folder, each for a separate instrument apparently, but the description doesn't say that, it lists 9 synths and two versions of the Analog Lab, which I'm still not clear what it is after looking it up on the website. This seems to me like a case of false advertising, not being really clear about the fact that all those presets do not work in the current version of the software (which is something I have never seen any other company do before) and on top of that, they advertise a false number of presets for each of those instruments. And while in their description it shows a list of synths, I and anyone not familiar with this company would assume that if the Genesis one says 39 presets, I will see 39 presets, and not in an older version I don't even have a license for, but in the one I just bought. Doing more digging in the Arturia installation folder, I can see why: many of these presets are made for other synths. The presets do show in V3 in demo mode, but are a lot less than what is advertised in their respective descriptions. Well, I went ahead and installed V3, but my V4 license doesn't work. Has anyone here come across this problem? Unfortunately I learned that Arturia is in France, which means that probably they're all gone for the weekend and I was really excited about playing with these packs this weekend. ![]() But these sound packs that I paid for except for the free one, and I filtered the results in the sounds page by CS-80V, so they are supposed to work, are they not? This also happened with that Paul Schilling Blade Runner preset that he offered in his Soundcloud account, but that one was like 5 years old, so I figured that was the reason why it didn't work. So I tried moving them to that folder, but CS-80v4 still doesn't see them. As for the presets themselves, they were not installed in the "/Library/Arturia/Presets/CS-80 V4/Factory/Factory" folder like the native ones, but instead to the "/Library/Arturia/Presets/CS-80 V3/Factory" folder. json files (I opened a couple in Xcode and the only line is ""). I know they are installed, because I went into the installation folder, which is /Library/Arturia/Presets and that folder has these 5 packs in two ways, one is they show as. This is after I pressed the sync button several times, and even rebooted my computer and tried to sync again but they're still not showing up in there or in the list of presets. And, they are not showing in my list of products in the software center app, while they all show in the website under my account. However, they are not showing in my list of presets inside CS-80V4, either standalone or as a plugin. I had to manually download these PKG files and install them because that's the way it's supposed to be according to the website unless you have the Analog Lab. If I go to my account on the Arturia website, they all show under my products just fine. So that is working perfectly fine.īut earlier today I bought 4 packs from the Sounds store, the two Vangelis, Toto and Genesis, plus the free one. Last night I bought Arturia CS-80V4 and followed all the steps including installing the software center app first.
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